Login to Bigcommerce.com
On the left navigation bar, click “Account Settings”:
On the same menu, click on “Users”:
You’ll see a page with all the current users. Click on “Create a User Account” at the top of the page:
In the User Details section, put email@example.com in the “Email” field. Leave the other 2 fields as they are (Status = Active, Language = English):
In the Permissions section under “User Role,” select “Store Administrator.”:
Selecting “Store Administrator” will automatically grant all the necessary permissions
If you have a Sandbox environment, we would also like access to that. A Sandbox environment is a “staging” site, where we can test out apps, integrations, etc. without affecting the live site.
The process for adding users to Sandbox is the exact same as adding a user to your live site.
Sandbox stores are intended for developing and testing apps. They cannot process any live transactions. – BigCommerce
If you don’t have a Sandbox, no worries! If we need one to complete our work, we can talk about setting one up.